Mahler Nunez

Rafael G. Rivas Baires is the dedicated office manager at our agency. Born in El Salvador and raised in Los Angeles, California, Rafael brings a rich cultural background to his work. Since 2010, he has been residing in Greenville, SC, becoming an integral part of the local community.

Fluent in both English and Spanish, Rafael is able to effectively communicate with customers from diverse backgrounds, ensuring they receive the great service. He is licensed in both Property and Casualty as well as Life and Health insurance, allowing him to provide comprehensive coverage and guidance to customers.

Rafael has worked in agency since 2012, accumulating years of experience and expertise in the industry. As an office manager, he efficiently oversees the day-to-day operations, ensuring smooth and efficient workflow.

Beyond his professional responsibilities, Rafael has a passion for travel, exploring new destinations and immersing himself in different cultures. He also has a keen interest in cars, keeping up with the latest automotive trends. In his leisure time, Rafael enjoys watching movies and is an avid fan of all things Orlando, FL.

With his extensive knowledge, dedication, and diverse range of interests, Rafael plays a crucial role in providing exceptional service to our customers as the office manager at our agency.

Olga joined our office in 2014 and has been an invaluable member of our service team since 2015. With her license in Property and Casualty insurance, she is committed to delivering outstanding care to our State Farm customers. Olga takes great pride in assisting our valued customers by seamlessly connecting them with the most suitable team member to meet their specific needs. Additionally, she is bilingual in English and Spanish, and her family hails from El Salvador.

Charity has been employed in the insurance industry since 2008 and became a part of our team in 2014. Throughout her career, Charity has consistently demonstrated exceptional skills in managing customer inquiries and promptly resolving their specific concerns. She possesses licenses in auto insurance, home insurance, life insurance, and health insurance, and also serves as a bank representative.